HUMAN FACTORS

In terms of their work in technically complex system environments – especially in high-risk industries – humans are both a success factor and a potential source of error. In risk-prone work environments, workload, decision-making under time pressure, distraction, fatigue due to shift work, and economic pressure are often inherent to the system. When additional variables such as team conflicts, communication and hierarchy problems are added, the probability of errors increases and the risk of accidents, serious disasters, etc. rises.

Our services at a glance:

  • Consulting in the areas of risk management and error culture (e.g., development of a non-punitive error culture)
  • Human Factors training in team and leadership behavior, communication, and structured decision-making processes
  • Introduction and expansion of Fatigue Risk Management Systems
  • Optimization of standardized procedures for risk assessment
  • Coaching for specialists and executives